Frazie’s Meat and Market Online Shop
At Frazie’s Meat and Market, your satisfaction with our products is of utmost importance to us. Our Refunds and Returns Policy is designed to be straightforward and customer-friendly, ensuring a pleasant shopping experience.
Returns Policy Overview:
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Eligibility Period:
- For perishable goods (meat and food products), returns or exchanges are not accepted for health and safety reasons.
- For non-perishable goods (merchandise like shirts and hats), returns or exchanges must be initiated within 30 days of the purchase date.
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Condition of Returned Items:
- Non-perishable items must be returned in their original condition, unworn and with tags attached.
- Non-perishable items must be returned in their original condition, unworn and with tags attached.
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Refund Process:
- Upon receiving your return, we will inspect the item(s) and process your refund within 5-7 business days. Refunds will be issued to the original payment method.
- Upon receiving your return, we will inspect the item(s) and process your refund within 5-7 business days. Refunds will be issued to the original payment method.
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Exchange Policy:
- For size or color exchanges, please return the original item and place a new order.
- For size or color exchanges, please return the original item and place a new order.
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Damaged or Incorrect Items:
- If you receive a damaged or incorrect item, contact us within 48 hours of delivery for a replacement, with shipping costs covered by us.
- If you receive a damaged or incorrect item, contact us within 48 hours of delivery for a replacement, with shipping costs covered by us.
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Shipping Costs for Returns:
- Return shipping costs for non-perishable items are the responsibility of the customer and are non-refundable.
- Return shipping costs for non-perishable items are the responsibility of the customer and are non-refundable.
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Printful Merchandise Returns:
- For merchandise fulfilled by Printful, please follow their specific return guidelines, available at www.printful.com.
How to Initiate a Return or Exchange:
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Contact Us:
- Email us at info@fraziesmeatandmarket.com or call us at 404.941.9171 to initiate a return or exchange. Include your order number and reason for return.
- Email us at info@fraziesmeatandmarket.com or call us at 404.941.9171 to initiate a return or exchange. Include your order number and reason for return.
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Prepare and Send the Package:
- Securely package the non-perishable item(s) with the original packing slip and send to our returns address, provided in our response.
Additional Information:
- WooCommerce & Square Integration: Transactions through WooCommerce and Squareup.com are subject to this policy.
- Customer Service: For questions, contact us at info@fraziesmeatandmarket.com or 404.941.9171.
Privacy Policy:
For information on how we collect and use your data, please visit our Privacy Policy.
Thank you for shopping with Frazie’s Meat and Market. We are dedicated to providing you with the best quality products and service.